Program Manager Job at TekWissen ®, New York, NY

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  • TekWissen ®
  • New York, NY

Job Description

Job Title: Program Manager

Location: New York, NY 10020

Duration: 5 Months

Job Type: Contract

Work Type: Onsite

Shift: Monday-Friday 9.00AM-6.00PM

payrate:$ 60.00 - 60.00/hr.

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a media and entertainment company that develops, produces, and markets entertainment, news, and information. It owns and operates a portfolio of news and entertainment television networks, a motion picture company, television production operations, a television stations group, theme parks, and a suite of Internet-based businesses.

Job Description:

  • Global Controllership – Business Process Excellence
  • The Global Controllership – Business Process Excellence team is responsible for the roll out and the day-to-day management of our internal Business Process Excellence program ().
  • The Business Process Excellence team facilitates kaizens and provides coaching and guidance to the Global Controllership team on continuous improvement.
  • Our geographical scope spans four main locations; Amsterdam, London, New York and Los Angeles.

Overview

  • The Business Process Excellence Program manager will be accountable for:
  • Executing and evaluating the Business Process Excellence Program providing training, coaching and guidance to the Global controllership team facilitation and management of process improvement initiatives
  • This includes engaging with employees across all levels of the organization to identify and scope Business Process Excellence related improvement opportunities, conduct fact-based analyses and problem solving, and develop actionable recommendations to drive business impact through improvement in cost, customer and employee experience.
  • The successful candidate will be a fast, clear and independent thinker who is naturally curious about end-to-end processes, is metrics and number savvy with an analytical mindset, has proven change management experience and has the ability to thrive in a fast-paced, customer-centric and ever-changing environment.

Responsibilities:

  • Business Process Excellence Program execution
  • Design, plan, organize, facilitate and follow-up on trainings, projects and events with the ability to switch back and forth between facilitative leader and driver as situations dictate
  • Coaching of cross functional teams to ensure delivery of disciplined, data-driven, well-documented improvement initiatives
  • Train and coach teams on KPI selection and design
  • Encourage, motivate & foster an environment for teams to be receptive to change
  • Global tracking of strategic goals and projects and facilitation of annual strategy planning
  • Recognize and address improvement roadblocks for teams and organization
  • Other duties and projects as assigned

Qualifications/Requirements

  • Bachelor’s degree level and a minimum of 5 years’ experience in a program or project role or an equivalent combination of education and experience.
  • Lean Six Sigma certification (e.g. green belt, black belt, master black belt or other)
  • Experience in change & project management, stakeholder management and influencing people without authority
  • Excellent written and verbal communications
  • Ability to communicate with all levels of staff, management and senior leadership
  • Capacity to think strategically and innovatively

Desired Characteristics

  • Strong self-starter, able to consistently deliver without requiring significant oversight and direction.
  • Strong political acumen, able to tailor style and approach to influence teams and individuals to gain the commitment and performance required to deliver on our strategic goals.
  • Pro-active approach to delivery, identifying and neutralizing threats to success; positive approach to addressing conflict.
  • Previous experience working with remote teams, international experience a considerable plus

TekWissen® Group is an equal opportunity employer supporting workforce diversity

Job Tags

Contract work, Remote job, Shift work, Monday to Friday,

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