Job Description

Why Milan Laser Hair Removal?

Milan Laser stands as the largest and most premier laser hair removal company in the nation. We are also honored to be a recipient of the prestigious Best Places to Work In Omaha award, a testament to our commitment to excellence and exceptional culture! With 400+ current locations throughout 38+ states and plans to expand into a national brand, this is a very exciting time to join the Milan Team!

Because it’s fun and progressive. We’re not like other companies where you’re just a number. We are seeking independent thinkers who can add true value to our team.

Because, benefits. Milan will take care of you with paid vacation, 401k, full health, dental and vision. Oh and free laser hair removal. You won’t find that at other corporate gigs.

Because, growing is good. We’re always expanding, improving and looking for people ready for a challenge. Our team members learn the business from the inside-out and as our business grows, the opportunities abound.

Position Summary:

The Medical Management Specialist will deliver virtual client care in the management and treatment of complications following laser hair removal. Educate clients, conduct clinical assessments, develop treatment plans, and collaborate with clinic providers and field team members. Uphold high standards of care and contribute to data monitoring, documentation, and licensing processes across multiple states.

Status:Full-time | Salaried

Location:Omaha, NE | Onsite

Responsibilities:

• Clinical Care & Support: Assess treatment responses and determine next steps for clinic follow-up. Educate clients on the laser hair removal process and provide pre- and post-treatment care recommendations. Deliver virtual client care via phone and video conferencing. Follow standardized treatment and complication management protocols.
• Collaboration & Communication: Coordinate with clinic providers, Medical Directors, and fellow Medical Management Specialists to support patient outcomes. Participate in team and headquarters meetings. Maintain timely, accurate, and clear medical documentation in the patient record.
• Regulatory & Licensing Compliance: Enter into written collaborative agreements with Milan physician(s) in accordance with state laws and company policy. Work with the licensing team to obtain and maintain licensure across multiple states.
• Data Monitoring & Administrative Support: Monitor and analyze treatment data metrics to inform patient care. Perform other duties as assigned.
• Other Duties: Perform additional tasks, duties, and responsibilities as needed or assigned by leadership to support departmental and organizational objectives

Qualifications:

• Graduate of a Master of Science in Nursing (MSN) or Doctorate of Nursing Practice (DNP) program required
• Current valid Registered Nurse (RN) license, compact multi-state license, or temporary permit while awaiting licensure required
• Current Advanced Practice Registered Nurse (APRN) licensure required
• Active national certification in family medicine from AANP or ANCC required
• Minimum of one year of experience as a nurse practitioner required
• Prescriptive authority required
• Electronic medical record (EMR) experience preferred
• Experience in a large-scale, high-volume, fast-growing healthcare organization preferred
• Availability to work day, evening, and weekend shifts, including in-office and remote settings required
• Superior verbal and written communication skills required
• Outstanding customer service skills and a passion for patient care required
• Strong teamwork mentality required
• Ability to prioritize and meet strict deadlines required
• High level of confidentiality required
• Exceptional planning, organizational, and change management skills required

Benefits Include:

• Medical, dental, vision, disability and life insurance with in 30 days
• Unlimited PTO - work with your manager and take time as needed
• 7 paid holidays that we are closed
• $50 cell phone stipend paid out monthly
• 401k retirement plan with vested 4% employer match after 90 days
• Career advancement opportunities + Culture/environment
• Employees and their spouse or legal partner receive free laser hair removal services

All potential employees of Milan will be required to successfully pass a pre-employment background check before employment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.

Equal Opportunity Employer

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