Hotel Front Desk Night Auditor job at The Yorktowne Hotel a Tapestry Collection by Hilton York, PA, US

Job Description

Our property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! This is a full-time, overnight position. Responsibilities:

Complete additional bookkeeping, administrative, and accounting procedures as requested
Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
Ensure all guests feel they are having an exceptional experience at the property

Qualifications:

Diploma or equivalent from high school is required; some college is desired
Proficiency with computers is required; experience with reservation and accounting software is desired
Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
Great communications. and excellent customer service skills are required
Flexible overnight hours are required

About Company: Built in 1925, the Yorktowne Hotel has been a cornerstone of downtown York and embodies a sense of progressiveness and momentum that characterizes a city on the move, during its original opening and current environment. Find us in the center of York, a short walk from the many dining options of Restaurant Row and Central Market House. We are a five-minute walk from The Appell Center for Performing Arts, and PeoplesBank Park is half a mile away.

Job Tags

Full time, Flexible hours, Night shift,

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