German-speaking Customer Support Representative Job at Cross Border Talents, Malta

eS81bEtaank0akhEZXN2ZnBTK0pmNGZ2V1E9PQ==
  • Cross Border Talents
  • Malta

Job Description

German-speaking Customer Support Representative Qormi, Malta

Are you a native or fluent German speaker with a passion for helping others? Do you want to work in a vibrant and multicultural environment in Malta? This is your opportunity to join a dynamic team as a Customer Support Representative !

Location: On-site in Qormi, Malta

Availability: Full-time, permanent contract

Company: Careerxtra (Recruiting on behalf of our client)

️ Language Requirement: German (C1/C2 level) + English (B2 or higher)

Role Overview:

As a Customer Support Representative , you will be the first point of contact for customers via phone, email, and chat. Your main goal is to provide exceptional service, resolve inquiries, and ensure customer satisfaction.

Key Responsibilities:

  • Handle incoming queries from German-speaking customers in a timely and professional manner

  • Assist with product and service information, technical support, billing inquiries, and troubleshooting

  • Follow internal procedures and service-level agreements

  • Document customer interactions accurately in the CRM system

  • Collaborate with other departments to resolve complex cases

Requirements:

  • Fluent in German (C1 or above)

  • Good command of English (B2 or above)

  • Excellent communication and interpersonal skills

  • Customer-oriented with problem-solving abilities

  • EU passport or valid work permit for Malta

  • Previous experience in a customer service environment is a plus

Whats Offered:

  • Competitive base salary

  • Relocation support if applicable

  • Ongoing training and development

  • Opportunity to grow in a fast-paced international company

  • Work in a friendly, supportive, and inclusive environment

Ready to Apply?

If you're enthusiastic about customer support and want to work in sunny Malta, wed love to hear from you! Apply today and start your next adventure.

Job Tags

Permanent employment, Full time, Contract work, Immediate start, Work visa, Relocation package,

Similar Jobs

FIBERFLON

Operations & Customer Service Manager (Process Improvement) Job at FIBERFLON

 ...specializes in converting, and distribution to the US market. About the Role Were hiring a hands-on Operations & Customer Service Manager to actively manage our warehouse operations, inventory systems, and customer service processes. In this critical role, you'll... 

Better Living Solutions

Pediatrician - MD / DO - Fayetteville, NC Job at Better Living Solutions

 ...Pediatrician MD / DO - Fayetteville Visa Sponsorship: J1 & H1B -Welcome Practice Details: -25 Locations throughout North Carolina to choose from -23 years in practice -100% Outpatient -Scope of practice: Clean bread & butter pediatrics. Refer out to specialists... 

Intelliswift - An LTTS Company

Data Engineer Job at Intelliswift - An LTTS Company

 ...Job Title: Senior Data Engineer Location: San Jose, CA (Hybrid) Duration: 6 months Contract Type: W2 only Pay Rate: $69.72/Hour We are seeking a highly skilled Senior Data Engineer to join our Data Science Engineering team. In this role, you will design... 

Tompkins County

Library Business Manager Job at Tompkins County

Library Business Manager Location Tompkins County, NY : Library Business Manager SALARY: $70,000 - $85,000 TYPE OF EMPLOYMENT: Full...  ...POSTING: 02/29/24 RESIDENCY WAIVED The Tompkins County Public Library is seeking a qualified Business Manager to support the... 

Offshore Services of Acadiana, LLC

Offshore Chef Job at Offshore Services of Acadiana, LLC

 ...Job Overview: Offshore services of Acadiana, LLC (aka OSA) is looking for experienced head chefs/stewards with 1 year of offshore cooking experience. Must have experience as a steward: placing grocery orders, creating menus, planning menus a week at a time (considering...