WebEOC Specialist Job at Peraton, Herndon, VA

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  • Peraton
  • Herndon, VA

Job Description

Program Overview

Nationwide program dedicated to maintaining IT infrastructure operations across TSA. Contract supports all US airports and 30+ US Embassy/Consulates international sites across 30 different countries where TSA is present

About The Role

Peraton is seeking a skilled WebEOC Specialist to support our mission-critical work with the Department of Homeland Security (DHS), specifically the Transportation Security Administration (TSA) Freedom Center in Herndon, VA. In this role, you will play a pivotal part in supporting and enhancing a DHS incident management commercial off-the-shelf (COTS) application utilized nationwide. The selected candidate will be responsible for gathering requirements and leading efforts in front-end development, including the design, documentation, testing, debugging, and overall improvement of application software. If you are an experienced WebEOC Specialist seeking to make a meaningful impact on national security and public safety, we invite you to apply and become part of a committed team that values excellence, service, and purpose.

Location: This is a Hybrid full-time role based in Herndon, VA.

Schedule: Requires availability to provide support outside of standard business hours, as needed.

Day to Day Work Responsibilities:

  • Provide day-to-day application administration and support, collaborating directly with government personnel in both virtual and on-site settings.
  • Contribute in all phases of the application development life-cycle including but not limited to; requirements gathering, designing, developing, QA testing, and deploying solutions.
  • Write well designed, testable, and efficient front-end code (HTML, CSS, JavaScript).
  • Perform application administration duties that includes assisting stakeholders with account issues/audits, access, troubleshooting, training, and various requests during both in-person and virtual interactions.
  • Participate in daily SCRUM meetings with government staff to discuss current projects as needed.
  • Work closely with business analysts, UI/UX developers, subject matter experts, and government stakeholders to document functional requirements.
  • Support and document processes for system testing in controlled environments before code is promoted to production.
  • Perform system operations and maintenance (O&M) actions by following and creating SOPs.
  • Create and maintain application SSRS and Bower-BI reports.
  • Actively troubleshoot and resolve application outages as they arise while participating in technical troubleshooting meetings.
  • Participate and provide end-user application support during TSA Emergency Operations Center (EOC) activations, working in temporary shifts to provide 24x7 support.
  • Document and execute system-wide Test Scripts during upgrades.
  • Collaborate and perform periodic code reviews with team members.
  • Provide key application stakeholders various system usage metrics and reports for analysis.
  • Work with developers of other DHS systems for data-sharing, either within the database or using APIs.

TSAImpact#

Qualifications

Basic Qualifications:

  • Bachelor’s degree and 0 years’ experience or Associate’s degree and 2 years’ experience or HS diploma/equivalent and 4 years relevant experience.  
  • Must have an Active Secret clearance to be considered.
    • Must have the ability to obtain / maintain a DHS Entrance on Duty (EOD) clearance.
  • Direct experience in software development and/or programming design and systems management.
  • Experience developing web-based applications by employing HTML, JavaScript, CSS and CSS frameworks (i.e. Boostrap), XML, XSL, JavaScript libraries (i.e. jQuery), JSON, consuming REST API services.
  • Experience with application administration and end-user application support.
  • Knowledge of relational database management systems (i.e. SQL).
  • Must be able to actively assist and troubleshoot system issues as they arise, during or after business hours.
  • Relevant DHS focused experience.
  • WebEOC application experience.

Preferred Qualifications:

  • Experience with reporting services (SSRS and Power-BI) or similar reporting tools.
  • Knowledge of T-SQL to interact with relational databases.
  • Experience with Web application frameworks; .NET and C#.
  • Experience working in an Agile based development environment, utilizing SCRUM, Kanban, and providing Story Points.
  • Experience with cloud-based and SaaS environments.
  • Ability to create and maintain technical diagrams and writing.
  • ITIL4 Certification.
  • Must be able to recognize critical elements of successful engineering operations and hold themselves and their teams accountable for meeting those critical deliverables.

SCA / Union / Intern Rate or Range

Details

Target Salary Range: $51,000 - $82,000. This represents the typical salary range for this position based on experience and other factors.

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

Job Tags

Full time, Contract work, Temporary work, Internship, Shift work,

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