Job Description

ASR Group is the world’s largest refiner and marketer of cane sugar, with an annual production capacity of more than 6 million tons of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR Group owns and operates six sugar refineries, located in Louisiana, New York, California, Maryland, Canada and Mexico. In Europe, the company owns and operates sugar refineries in England and Portugal. ASR Group also owns and operates mills in Mexico and Belize. The company’s brand portfolio includes the leading brands Domino®, C&H®, Redpath®, Tate & Lyle®, Lyle’s® and Sidul®.

OVERVIEW:

The Warehouse Supervisor is responsible for overseeing daily warehouse operations, including receiving, storage, and shipping activities. This role ensures safety, inventory accuracy, and operational efficiency while leading a team of hourly employees. The Supervisor will support continuous improvement initiatives and maintain compliance with company standards and regulatory requirements.

DETAILED ROLES & RESPONSIBILITIES

• Supervise and coordinate warehouse activities, including product receiving, storage, and outbound shipping.
• Monitor and maintain inventory accuracy through established processes.
• Ensure compliance with safety standards, Good Manufacturing Practices, and audit readiness.
• Train, coach, and develop team members; conduct performance reviews and address issues promptly.
• Track and report warehouse performance metrics (KPIs).
• Support Continuous Improvement (CI) initiatives to enhance efficiency and reduce costs.
• Communicate effectively with internal departments to ensure timely and accurate order fulfillment.
• Report any risks or unsafe conditions immediately to management.

WORK EXPERIENCES:

• Minimum 3–5 years of warehouse experience, with at least 1–2 years in a supervisory role.
• Strong knowledge of inventory control, shipping/receiving procedures, and warehouse material handling.
• Familiarity with SAP or similar WMS systems preferred.
• Proficiency in MS Office (Excel, Word, Outlook).
• Experience with Continuous Improvement tools (Lean, Six Sigma) is a plus.
• Excellent leadership, problem-solving, and communication skills.

EDUCATION REQUIREMENTS:

• Associate degree in Logistics, Operations Management, or related experience; Bachelor’s degree preferred.

SUPERVISORY RESPONSIBILITY:

• Directly supervises 15+ hourly employees in shipping, receiving, and warehouse operations.
• Responsible for scheduling, training, and enforcing company policies.
• Ensures Labor Contract is followed by all employees, and reports any potential violation
• Reviews performance for hourly employees and identify training needs
• Reviews and issues disciplinary measures according to the Company Policy

ESSENTIAL CAPABILITIES:

• Self-starter with excellent interpersonal and communication skills
• The ability to make decisions, solve problems, prioritize assignments, and direct the workforce in a constantly changing environment
• Demonstrated leadership and teamwork skills with the ability to drive change
• Results-oriented with a focus on customer service
• Skilled in Inventory Control, Facility Management, Warehouse Material Handling, Receiving/Shipping procedures and controls
• MS Office (Excel / Word / Email) proficiency required
• Regular and predictable attendance

PAY RANGE: $56,000 - $105,500

LOCATION OF ROLE: Buffalo, New York

We are an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status or any other category protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need. 

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