To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Security Specialist ambassadors maintain a fixed point of service security access control post in an assigned building entrance lobby or parking area to ensure proper security, protection and access control. Additionally, they perform a variety of duties to ensure high quality guest service to our patients, their families and visitors. Security ambassadors provide oversight of first points of all entry in the hospital and certain ambulatory sites at all main entrances. Security Specialist ambassadors are trained to provide patient information maintain the visitor pass policies and procedures and oversee the patient restriction policies, triage difficult situations requiring escalation to a Senior Patrol Officer. Security Specialist ambassadors will manage up on all interactions with patients, families and visitors to ensure the most positive and highest level of patient experience.
We have three different shift schedules available: Days, Evenings, or Nights with a rotating weekend and holiday commitment
EEO/AA/Disability/Veteran
EDUCATION
High School diploma or GED. Required to successfully participate in a variety of initial entry-level and on-going in-service educational training modules. Each module is designed to present instruction job related topics, safety and customer relation's skill building.
EXPERIENCE
The position of Security Specialist is an entry level position in the field of Security. Prior Security experience is preferred but not required. Two years of military service or current reserve status is also acceptable.
LICENSURE
Must meet the requirements set forth by the Connecticut Department of Public Safety as pertains to the licensing of Security Officers (Armed/Unarmed). Must meet entry level license requirements. Must attend State-approved "Security Officer Training Class", file appropriate forms, documentation and licensing fees and forward to the Department of Public Safety. Must hold and maintain a valid Connecticut Motor Vehicle Operators License.
SPECIAL SKILLS
Must meet all Hospital health and physical standards. Successfully complete all in-service and related professional training. Ability to exercise good judgement and discretion with emphasis on good public relations, courtesy, confidentiality and above average interpersonal skills. Operate under stressful or emergency situations, and make quick and appropriate decisions. Ability to read, write and interpret rules, regulations, and procedures. Ability to observe and retain pertinent details, and document it in a written report using an approved reporting format.
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