Remote Live Chat Agent Job at The Gents Place, Dallas, TX

elBWaEpwN3c0ai9EZjgvWXFDeUFjb1h1VlE9PQ==
  • The Gents Place
  • Dallas, TX

Job Description

We are looking for a Remote Live Chat Agent to join our customer support team. In this role, you will assist customers through live chat—providing fast, clear, and helpful responses to inquiries, issues, and support requests. You’ll be the first point of contact for many users, so a positive and professional communication style is essential.

This role is ideal for someone who thrives in a text-based environment , can multitask across multiple conversations, and enjoys solving problems efficiently—all while working remotely.

Key Responsibilities

  • Respond to customer inquiries via live chat in a timely, accurate, and friendly manner.
  • Handle multiple chat conversations simultaneously while maintaining quality and professionalism.
  • Troubleshoot product or service issues and provide quick solutions or escalate when necessary.
  • Maintain detailed and accurate records of all chat interactions using CRM or ticketing systems.
  • Collaborate with other support agents or departments to resolve complex issues.
  • Provide product or service guidance, recommend features, and assist with basic onboarding if needed.
  • Follow company policies, tone guidelines, and service standards in every interaction.

Job Tags

Remote work,

Similar Jobs

White Force Outsourcing Pvt Ltd

Sales Officer Job at White Force Outsourcing Pvt Ltd

 ...Position Requisition form- DMI Finance Private Limited Position Requisition form Designation: Sales Officer No. of open Positions: 1 Function / Process: Housing Finance Reporting to: Branch Manager Hiring Manager: Shift Timing: 9.30 AM-6.30 PM Date of Job Posting : Target... 

VELOX

Digital Creative Designer Job at VELOX

 ...with middle market and enterprise brands to deliver measurable ROI. Through high touch campaigns in Organic Search, Paid Media, and creative, we help brands scale revenue with industry leading strategies and innovative solutions. Our culture thrives on accountability,... 

Foot Locker

Security Guard Job at Foot Locker

Overview: Foot Locker is looking for Security Guards to join our team. Reporting to the Team Leader, Lead Detective, and Store Detective...  ...and deters acts of dishonesty within established customer service guidelines. Execute security services as outlined in post orders... 

American Income Life

Virtual Coverage Agent / Assistant - Entry Level Job at American Income Life

 ...hiring U.S. residents legally authorized to work with a Social Security Number. Not hiring...  .... About the Role Work from home with flexible hours and earn a great living...  ...protecting working families in the United States, Canada, New Zealand, and through our wholly... 

LTC Language Solutions

Full-time American Sign Language (ASL) Interpreter Job at LTC Language Solutions

 ...Description LTC Language Solutions is seeking a professional and passionate American Sign Language (ASL) Interpreter to join our team full-time in Indiana. This role offers the opportunity to make a meaningful impact by providing language access across a variety of...