Phone Representative 2 Job at Hiregy, Clearwater, FL

eXZ0a0padnc3ai9DZXNuZm95eUlkWVB1V1E9PQ==
  • Hiregy
  • Clearwater, FL

Job Description

Phone Representatives 2 (FEMA)

Location: Must live within a 30 mile radius to Clearwater, Florida - Fully onsite

Pay: $20.00/hr

Schedule:  Monday to Friday, 8:00 AM to 5:00 PM

Start date: ASAP

Type: Contract:   February 2nd - June 2026
Hiregy benefits available during the contract period:  
Hiregy associate perks:


Job duties:

  • Answer incoming calls to facilitate information and referral services to clients. Actively listen, build rapport, and understand the presenting needs of the client
  • Provide advocacy for clients throughout the interaction and communication with other agencies on behalf of the client. Appropriately refer callers needing services to local community partners including childcare, financial, healthcare resources, mental health counseling agencies, legal aid, housing, homeless shelters, disability-related needs, veteran needs, etc.
  • Access, retrieve, and input information into the database platform
  • Participate in ongoing quality reviews, coaching, feedback sessions, and training to improve skills
  • Participate in monthly team meetings and proactive efforts to achieve departmental and company goals
  • Complete all assigned professional development training annually
  • Participate in quality improvement strategies to uplift Call Center Operations
  • Serve and participate in meetings, committees, community activities, and outreach events as required
  • Follow all organization’s workflow, policies, practices, and procedures.
  • Must be flexible for other duties as assigned: As an associate you may be required to cross-train across roles/departments with similar job duties, or assist with other business needs as required

Nice to have:

  • AIRS I & R, CIRCS-A on Aging Certification preferred.
  • Information and referral or Health and human services background preferred
  • Bachelor's Degree preferred

Required:

  • Six months to one year of related experience is required
  • Customer Service / Call Center experience 
  • High School Diploma 
  • Level II Background Screen
  • Drug screening required
  • References required
  • Valid State of Florida Driver’s License

 

Job Tags

Contract work, Local area, Immediate start, Monday to Friday, Flexible hours,

Similar Jobs

FedEx Freight

Freight Handler Job at FedEx Freight

Freight Handler Location West Memphis, AR : Starting Rate of Pay: $24.18 / hour POSITION OVERVIEW: Transport freight across dock...  ..., preferred Must be at least 18 years of age Prior experience in warehousing, freight handling and/or fork lift operations preferred... 

Coalition Technologies

Shopify Developer Job at Coalition Technologies

**You Should Have:*** Experience in creating custom sections from scratch and developing reusable front-end components within Shopify themes.* Advanced knowledge of Metafields, Metaobjects, and the Shopify Search & Discovery app.* Familiarity with Shopify CLI for... 

Wynn Las Vegas

Spa Guest Attendant - Male Job at Wynn Las Vegas

 ...Job Description The Spa Guest Attendant is responsible for providing professional and courteous service to each guest. The Guest Attendant will be responsible for exceeding guest expectations by assisting guests throughout their spa visit and maintaining a clean... 

Sioux Falls School District

Extended School Year Administrator (2 Po... Job at Sioux Falls School District

 ...of South Dakota. ESSENTIAL FUNCTIONS & DUTIES Extended School Year services are provided at two sites. Students are served during...  ...School Year program, transportation and instruction. # Administrators hire staff in the building they will cover, organize classrooms... 

Check-Mate Industries

1st shift: Part-time Worker- (Shifts: 10-2 M-F or 7-3:30 T,W,TH)- 15.00 hourly Job at Check-Mate Industries

 ...Work Shifts: Candidates can choose the following shifts: ~20 hours per week ~ Monday through Friday (10:00 a.m. 2:00 p.m.)~2...  ...~ Tuesday, Wednesday and Thursday (7:00 a.m. 3:30 p.m.) Pay: ~$15.00/hour (paid weekly) EOE/AA/M/F/ET/D...