Patient financial advocate Job at Pacer Group, Robbinsdale, MN

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  • Pacer Group
  • Robbinsdale, MN

Job Description

Job description

  • Position- Patient Financial Advocate( Administrative)
  • Location- Robbinsdale, MN, 55422
  • Facility- North Memorial Health
  • Shift- Nights, Saturday and Sunday days/3 Additional Shifts M-F, may include evening starts/ 40 Hour Guarantee
  • Assignement duration:- 13 weeks with possibility of extension
  • Start date:- 12/8/2025



Pay: $29-31/hour on W2

Job Requirements:

  • High school graduate or equivalent - Required
  • 1-2 yrs work experience as Patient Financial Advocate, Patient Registration, Patient Accounting- Required
  • Experience in customer service, especially in front end patient interactions regarding financial processes- Required
  • Experience with Epic - Required
  • Experience in communicating with insurance carriers to obtain authorization for services - Required

Preferred

  • Bachelor's degree - Strongly Preferred
  • Spanish or Hmong speaking - Preferred

Job responsibilities:

  • To perform a thorough financial screening of patients.
  • Primary contact for patient education in areas of insurance benefits, levels of coverage, and billing and collection processes.
  • Ensuring that all accounts have been cleared for billing, obtaining insurance authorization for services, securing payment arrangements (including collection of co-payment/coinsurance) prior to patient discharge and for major outpatient services, identification of other potential payment sources (including Financial Assistance program, initiating/completing the Medical Assistance application process), and providing costs estimates.
  • Excellent customer service and interpersonal skills.
  • Effective organizational skills, including ability to prioritize, problem solve, and resolve conflict.
  • Excellent communication skills, especially when interacting with patients and families.
  • Advanced knowledge of insurance, including government assistance programs.
  • Must be able to work under considerable stress, using tact and diplomacy.

Job Tags

Work experience placement, Shift work, Night shift, Weekend work, Day shift, Afternoon shift,

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