Network Security Engineer I Job at Rackspace, Remote

eS81Z0k1ejA0RGpJZXN6ZG9TbUpmNFhsWFE9PQ==
  • Rackspace
  • Remote

Job Description

Job Summary: As a Rackspace Network Security Engineer, you’ll be a key element within our support infrastructure team and expected to provide a high level of technical support to our customers. You’ll own complex customer issues and keep our customers updated through every step of the process. You’ll be supporting many elements of the RackspaceCloud product portfolio. You’ll create and maintain customer loyalty by providing a fanatical experience above and beyond customer expectations.

 

Work Location:

· If located near a Rackspace office, you’ll work a hybrid schedule… 2 days in the office and three days remote.

· If not located near an office, you may work 100% remotely.

 

Discover your inner Racker

Information on Rackspace  

Key Responsibilities:
  • Be the technical point of escalation to the Cloud Support and Engineering teams; resolving customer issues.
  • Monitor and provide maintenance for all related infrastructure.
  • Ensure the control, integrity, and accessibility of the cloud environment.
  • Implements large, complex enterprise-class solutions.
  • Lead tasks relating to system architecture enhancements, problem management, fleet.
  • Lead Workload/Workforce Management and Optimization related tasks.
  • Provide technical expertise underpinning communications targeting a range of stakeholders - from individual contributors to leaders across the business.
  • Collaborate with Account Managers and Business Development Consultants to build strong customer relationships.
  • Share knowledge with other Engineers and Administrators on the support floor.
Qualifications:
  • Bachelor's degree in computer science or related field of study is preferred. High School Diploma is required.
  • Minimum of one year of relevant experience.
  • Palo Alto Networks Certified Next-Generation Firewall Engineer (PCNSE) certification is preferred.
  • Ability to work with F5 load balancers.
  • Experience with Palo Alto firewalls.
  • Knowledge of ethical hacking, firewall and intrusion detection/prevention technologies, secure coding practices and threat modeling.
  • Advance knowledge and experience of virtualization technologies, Windows and Unix/Linux operating systems.
  • Advance knowledge and experience of network and server hardware infrastructures and storage technologies (NAS, SAN).
  • Experience with designing secure network architectures, identity and access management principles, application security, encryption technologies, DNS, SOA, database and web applications.
  • Must have excellent communication skills and the ability to articulate complex scenarios with clear solutions.
  • Ability to make appropriate decisions considering the relative costs and benefits of potential actions.
Background Investigation
  • This role will be supporting our US Government customers and all new hires must succesfully pass an investigation conducted by the US Federal Government.
  • US Citizenship is required.

Job Tags

Remote job, Full time, Work at office,

Similar Jobs

Mid-Michigan Leadership Academy

School Office Assistant Job at Mid-Michigan Leadership Academy

 ...Mid Michigan Leadership Academy is currently hiring a part time School Office Assistant. Mid-Michigan Leadership Academy (MMLA), a Title I school chartered by CMU, is a student-centered school, focusing on the academic success of all students through the transfer of... 

Aston Carter

Contracts Administrator Job at Aston Carter

MUST HAVE EXPERIENCE WITH THE SOFTWARE SHAREPOINT!Job Title: Contracts AdministratorJob DescriptionThis position is responsible for providing clerical and administrative support to the Risk Management Department. The role involves effective communication with Project... 

Hyatt Hotels

Housekeeper/Room Attendant | Benefits Include: Paid Vacation, Free Room Nights, Medical and MANY MORE Job at Hyatt Hotels

 ...protected veteran status. Our downtown Miami hotel is next to one of the trendiest...  ...Offer Excellent Benefits: ~ Free room nights, Discounted, and Friends & Family Room Rates...  ...Reimbursement ~ Free colleague meals during shift ~ Employee Stock Purchase Plan ~... 

AO Globe Life - Rachel Eichinger

WFH Enrollment Agent Job at AO Globe Life - Rachel Eichinger

 ...eligible candidatesto help families across the U.S. access essential benefit programsall from home. This is a mission-driven, remote-first position that offers meaningful work, professional development, and long-term earning potential. Whether youre just starting... 

GreatAuPair LLC

Housekeeper Job at GreatAuPair LLC

25 per hour 52k a year 40 hours a week Sept - June House sitting June - Sept. Home Owner in Beverly Hills seeks English speaking / Swedish that presents them self well , Uniform is Black sneakers or Shoes. Black polo or button down and black pants. No logos. Hair tied back...