Job Description

The Offer

• Opening within a company with a solid track record of success
• Great work culture
• Flexible working options

The Job

You will be responsible for :

• Handling inbound calls and emails in a professional manner.
• Resolving customer inquiries and requests and ensuring strong customer satisfaction.
• Working with various internal teams to ensure prompt and accurate order processing and delivery.
• Escalating customer feedback as required.

The Profile

• You have at least 1 year experience within a Admin Assistant or Customer Service role, ideally within the Healthcare & Lifesciences industry.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You pay strong attention to detail and deliver work that is of a high standard
• You are a strong team player who can manage multiple stakeholders
• You are adaptable and thrive in changing environments

The Employer

Our client keeps their mission statement short and straightforward. Their primary purpose is to improve the lives they touch. Inside that simple idea, however, is a powerful guide for decision-making and innovation. If something does not contribute to improving the lives of those who come to them for help, it is not aligned with their mission. Their mission statement keeps them focused on what is important: their client’s well-being.

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