Job Description

About Ruff Club:

Ruff Club is a dog daycare & grooming located in the East Village in NYC - it's a haven where dogs receive unparalleled care, forge lasting friendships, and discover a home away from home. At Ruff Club, we believe in providing the best care and experience for our furry clients and their owners. 

If you have a deep passion for animals, thrive in a fast-paced environment, and can be adaptable with scheduling, we'd love for you to join our dedicated team as a Daycare Counselor.

Your Primary Responsibilities:

• Supervise and care for dogs, ensuring their safety, health, and well-being.
• Monitor and report any changes in a dog's behavior, mood, or physical condition.
• Manage scheduling and administrative tasks, including maintaining accurate health records for each dog.
• Build and maintain strong relationships with pet owners through clear communication and excellent customer service.
• Handle high-pressure situations with patience and tact.
• Collaborate effectively with colleagues, ensuring smooth operations and optimal dog care.
• Adapt to changing roles and responsibilities as required by the day-to-day operations.
• Ensure a clean and hygienic environment for both the dogs and staff.

Skills we look for:

• Love for Animals: A genuine affection for dogs and joy in working with them.
• Patience & Self-Control: Handling unpredictability and challenges from dogs and clients with calmness.
• Empathy: Understand the emotions and needs of both dogs and their owners.
• Attentiveness: Spot changes in dog behavior or health.
• Good Communication: Clearly convey information to all stakeholders.
• Problem-Solving: Address issues swiftly, whether scheduling or dog-related.
• Reliability & Strong Work Ethic: Offer consistency, punctuality, and a dependable service.
• Adaptability: Adjust to varied roles, changing schedules, and diverse work scenarios.
• Physical Requirements: This is an active, physical job that requires standing, walking, and moving for extended periods. You will occasionally need to lift and carry heavy items or pups and work in a fast-paced, sometimes noisy environment.

Ideal Past Experience:

• Dog Daycare Worker, Kennel Assistant, Animal Shelter Volunteer: For hands-on experience with dog care, behavior, and administrative tasks.
• Hotel Front Desk Agent: For experience in multitasking, scheduling, and customer service.
• Pet Sitter, Dog Trainer, Dog Walker: Demonstrating direct pet care and understanding of individual pet needs.
• Restaurant Server or Manager: For handling high-pressure situations and multitasking.
• Nanny or Child Care Worker: Highlighting patience and responsibility for the well-being of those under supervision.
• Medical Receptionist: For dealing with records, understanding medical terminology, and maintaining confidentiality.
• Pet Groomer: Showcasing hands-on experience and comfort with handling different breeds.

Compensation & Benefits:  

• C ompetitive hourly compensation
• Paid Sick
• Bring your own to pup to work!
• Career advancement: become a manager or groomer

Next Steps:

We'd love to hear from you! Interested candidates are encouraged to submit their resume, cover letter, and any relevant certifications.

D is for Doggy is an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status.

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