MatchPoint Solutions is a fast-growing, young, energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber, Robinhood, Netflix, Airbnb, Google, Sephora, and more! More recently, we have expanded to working internationally in Canada, China, Ireland, UK, Brazil, and India. Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry-specific best practices and expertise.
We are excited to be continuously expanding our team. If you are interested in this position, please send over your updated resume. We look forward to hearing from you!
IT Analyst
Location: Grand Rapids, MI
Duration: Long-term
Rate: $ 30 - 35.hr
They need someone on-site to be more Tier 2 and handle issues in the office, handle walk up issues, etc.
Running deployments, work with the user on setup, etc.
Probably not lots of "training" but do some documentation. Helping the end user with the basics.
Running through an ERP migration/upgrade, so really need someone to help with the support, as the team is doing a lot of work on that front. Post go live support.
Standard IT end user support
Windows OS
O365
AD passwords, permissions, etc
2-5 years of experience
Mobile device support, printers, copiers, etc.
MatchPoint Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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