Job Description

About the Position:

Supports the HR team and responsible for employee relations, DEI implementation, sustainability practices, benefits administration, onboarding and off-boarding of employees, personnel file compliance and talent acquisition support. Serves as the primary point of contact for HR related customer service to all employees.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Act as a primary point of contact for employee relations issues, providing guidance and support to employees and managers on various HR-related matters

• Conduct thorough and impartial investigations into employee complaints or concerns, ensuring fair and equitable resolutions in accordance with company policies and applicable laws

• Provide responsive and compassionate support to employees, addressing inquiries, concerns, and requests in a timely manner to promote employee satisfaction and well-being

• Partner with managers to support their efforts in providing constructive feedback to employees, both orally and in writing, and assist in resolving conflicts or performance issues as needed

• Serve as a mediator to facilitate communication and resolve conflicts between employees or between employees and management, fostering a positive and harmonious work environment

• Serve as a liaison between the HR department and legal counsel, ensuring compliance with employment laws and regulations and providing guidance on legal matters as they pertain to HR policies and practices

• Oversee the administration of FMLA (Family and Medical Leave Act) requests, ensuring compliance with legal requirements and providing support to employees navigating FMLA-related issues

• Lead the development, implementation, and management of our DEI strategy, fostering a diverse and inclusive workplace culture where all employees feel valued and respected

• Develop, implement, and manage sustainability initiatives and practices, aligning with the organization's broader sustainability goals

• Assist in developing and implementing HR policies, practices, and procedures, that promote compliance, fairness, and consistency across the organization while also aligning with best practices and industry standards

• Responsible for the administration of employee benefits programs, including health insurance, retirement plans, and other employee perks, ensuring accuracy, compliance, and employee satisfaction

• Coordinate the onboarding and offboarding processes for new hires and departing employees, ensuring a smooth transition and positive experience for all parties involved

• Oversee the ongoing management of relationships with HR service providers, including vendors, consultants, and other external partners, to ensure quality service delivery and value for the organization

Other duties:

This is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Required Education and/or Experience:

• Bachelor's degree in human resources or related field with a minimum of 5 years of HR generalist/specialist experience

Preferred Education and/or Experience:

• PHR/ SHRM CP designation

Required License and/or credential(s):

• None

Required Skills:

• Advanced knowledge of Microsoft Office required

• Effective written and verbal communication skills

• Solution oriented

• Strong knowledge of local, state, and federal employment and compensation laws and payroll practices

• Knowledge of various HR and applicant tracking systems

• Extensive experience in benefits administration

• Highly adaptable, flexible, and ability to prioritize multiple tasks

• Detail oriented, highly accurate; strong organizational and customer service skills

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