Job Description

Why Psychplus?

The current delivery model for mental health care is broken in this country. Psychplus set out on a mission to reimagine how mental health care is delivered to folks who need it. Our goal is to provide a digital-first, modern approach to psychiatry and therapy. We provide care both in-person at our offices across Texas and virtually so our patients can be seen at their convenience.

Through a combination of exceptional medical and psychological care and best-in-class technology, we provide an unparalleled approach that serves our patients needs in an integrated way. Join us in our mission to ensure that every person has access to affordable and accessible mental health care.

About The Role

We are seeking a highly motivated Hospital Operations Manager to assist with day-to-day administrative and operational functions at 20+ hospital contracts across the United States. The ideal candidate will have prior experience in a hospital setting (behavioral health preferred) and possess an understanding of hospital workflows and processes. The Operations Manager will play a key role in coordinating providers schedules, provider onboarding, and serving as an administrative liaison between the hospital’s leadership and PsychPlus staff.

Responsibilities

• Hospital Scheduling Management: Manage scheduling of hospital staff to ensure optimal staffing levels for all shifts.
• Provider Onboarding: Assist in the coordination of new provider onboarding, ensuring smooth integration with PsychPlus and the hospital's systems and workflow.
• Liaison Role: Act as an administrative liaison between hospital staff and leadership to facilitate communication, resolve issues, and ensure smooth operations.
• Workflow Optimization: Collaborate with various departments to assess and improve hospital workflows, making sure they are efficient, compliant, and aligned with best practices in patient care.
• Policy & Procedure Oversight: Assist in the development and enforcement of hospital policies and procedures related to staff operations, patient care, and other administrative functions.
• Compliance Control: Ensure providers are in compliance with healthcare regulations and hospital protocols, fostering a safe and effective care environment.
• Problem Solving & Conflict Resolution: Address any operational issues or conflicts that arise, working collaboratively with teams to find solutions and improve hospital performance.

Requirements

• Experience: Minimum of 1 year of experience working in a hospital setting
• Education: Bachelor’s degree in healthcare administration, public health, business administration, or a related field.
• Strong Organizational Skills: Ability to manage multiple projects simultaneously and handle complex scheduling and coordination tasks.
• Communication Skills: Strong interpersonal and communication skills with the ability to interact effectively with internal staff and hospital leadership.
• Problem-Solving Skills: Strong critical thinking and problem-solving abilities to address operational challenges effectively and efficiently.
• Technological Proficiency: Familiarity with hospital management software, electronic health records (EHR), and other related tools.
• Excel skills: Basic knowledge and experience with Microsoft excel with the ability to present data and create pivot tables
• Attention to Detail: Ability to maintain high standards of accuracy, organization, and documentation in all aspects of hospital operations.

Perks

Our mentality is to find the best, attract the best, and pay the best talent—which is why we prioritize quality over quantity of hires. While we offer zero-stress medical, dental, and vision coverage, competitive salaries, and a generous PTO policy, we're way more excited to tell you about a few "perks” that are unique to Psychplus. We’ve spent time thinking through what it means to be a modern mental health company and how we can better align these additional perks with our mission and values.

Additional Information

The expected base pay for this role will be between $60,000 and $80,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Psychplus Health-sponsored benefits.

So—what do you think?

If you’ve made it this far, well, we’re excited to meet you too. Just one more thing that we want you to remember: we pride ourselves on our meritocratic, performance-driven culture. We are a startup and move at the speed of light. You might be required to wear multiple hats at any given time. There’s no room for complacency. Your scope of responsibility and opportunity to make a difference will be uncapped at Psychplus, but we need your commitment that you will work tirelessly for our patients, parents, and partners. At the end of day, our team is committed to helping you succeed at Psychplus because when you succeed, our patients succeed, and we get one step closer to solving the mental health crisis. We’re hopeful that this role will give you the experience to go and do whatever you want in life but the fulfillment to make you never want to leave our team. We look forward to solving the mental health crisis, together.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Psychplus, please go directly to our Careers Page:

Psychplus will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Psychplus will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Psychplus will only be sent from @psychplus.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.

At Psychplus, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide accessible and affordable mental healthcare to every one of our patients.

Psychplus applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation

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