Job Description

Electronic Circuit Board Lead Technician/Repair Shop Manager

Position Summary

We are seeking an Electronic Circuit Board Lead Technician /Repair Shop Manager to take ownership of our board-level repair and testing operations while also serving as a technical resource for our customers. This is a hands-on, highly technical role that is central to our continued growth in both manufacturing and repair services.

Key Responsibilities

• Perform advanced diagnostics and repair of printed circuit boards (PCBs) down to the component level, including the ability to work with undocumented boards.
• Lead and mentor technicians in troubleshooting, soldering, and repair best practices.
• Develop and refine repair processes, testing methods, and documentation to ensure quality and repeatability.
• Support engineering with failure analysis and feedback.
• Provide product support to customers (phone/email) for troubleshooting and technical guidance.
• Manage repair workflow, RMAs, and testing logs to maintain efficiency and accuracy.
• Partner with operations and production teams on quality control and continuous improvement initiatives

Qualifications

• Proven experience with board-level electronic repair (soldering, desoldering, reflow, surface-mount, and through-hole components).
• Demonstrated ability to diagnose undocumented boards and identify faulty components with limited information.
• Strong understanding of electronics theory, schematics, and test equipment (oscilloscope, multimeter, logic analyzer).
• Prior leadership or mentorship experience is a plus.
• Excellent communication skills and a customer-first mindset.
• Bonus: Experience in the elevator industry or industrial electronics.

Compensation

• Salaried position with a very compeitive salary based on exeprience and qualificaitons.
• Standard work schedule: Monday Friday, 40 hours per week.
• Eligibility for performance-based salary increases.
• After one year of employment, eligibility for a structured bonus program tied to repair department revenue growth.

Paid Holidays & Vacation

• 7 paid holidays: New Year's Day, Memorial Day, Independence Day (July 4th), Labor Day, Thanksgiving Day and the following Friday, and Christmas Day.
• Up to 4 weeks of vacation annually during years 1 5, with 1 week required during our annual Christmas holiday facility closure.
• The company requests no more than 2 consecutive weeks of vacation without at least 60 days' notice.
• Vacation time does not roll over; however, unused vacation may be considered for additional paid sick leave based on tenure.

Benefits

• 401(k) with employer matching up to the maximum allowed by law.
• Healthcare plans available with employee participation; options will be presented by our office manager.

Relocation Assistance
The company will arrange to cover one month's rent at a fully furnished residence, allowing you time to settle into the area without feeling rushed into a long-term housing decision. Assistance with moving household goods will also be offered.

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