Dental Receptionist Job at Family Health Centers of Southwest Florida, Lehigh Acres, FL

eHYxakpKNzA3ajdQZk16Wm9TcUFmNFhrV1E9PQ==
  • Family Health Centers of Southwest Florida
  • Lehigh Acres, FL

Job Description

Description

We are looking for a dependable, dedicated, and respectful person to join our dental team. Outstanding compensation including generous paid time off, 9 paid holidays, excellent health benefits, a company paid pension, multiple bonuses, and more!

Position Description

Receives visitors or patients, ascertains their needs and directs them accordingly. Answers telephones, makes appointments and performs other related reception area duties. Adheres to Corporate Compliance program, by reporting improper or unethical conduct, violation of applicable laws, regulations or program requirements.

Detailed Duties And Responsibilities

  • Greets visitors and patients, determines their needs, checks appointments and directs the person accordingly.
  • Answers questions and provides information directly to person or on telephone, based on knowledge of Center, department, policies, procedures and regulations.
  • Secures all necessary information and documents including sign-in sheets, obtaining dental chart, encounter form, etc.
  • Answers telephone calls using proper protocol.
  • Reschedules patients' appointments, notifies patients of any changes in appointments.
  • Properly records "No Shows" and updates scheduler system information.
  • Immediately refers any "Walk-In" patients to dental triage, if they present with severe or unusual symptoms or complaints.
  • Assures all communications and transactions with patients and visitors are conducted in a mature, calm, sensitive and respectful manner. Performs additional duties, such as translation, as may be required.
  • Proficient in Medical Manager, including patient registration, updating insurance and procedure entry.
  • May be asked to function in this capacity as staffing needs dictate.
  • Verification of and authorization by insurance if required.
  • Utilizes electronic oral health record system to enter, retrieve and document patient information accurately and efficiently.
  • Other duties as required.

Requirements

TRAINING AND EXPERIENCE:

  • High School Diploma, GED or equivalent training and experience
  • Prior dental receptionist experience preferred
  • Ability to perform multiple tasks.
  • Basic math and computer skills

Special Requirements

  • Bilingual English/Spanish preferred
  • Pleasant phone manners and professional appearance
  • Excellent customer service skills

Knowledge, Skills And Abilities

  • Good organizational skills Ability to manage multiple tasks simultaneously
  • Interpersonal skills and ability to work cooperatively with multi-disciplinary and multi-cultural staff
  • Computer literate, with good typing skills, 35 WPM Working knowledge of dental records and electronic oral health record system

Job Tags

Immediate start,

Similar Jobs

SIU Consultant Group

Data Entry Assistant Job at SIU Consultant Group

 ...litigation defense. We are seeking a dependable Remote Data Entry Assistant to help with basic data entry tasks. This role involves entering and updating information accurately while working from home. Its an easy task position, ideal for beginners or anyone... 

Planet Group

Quality Assurance Engineer Job at Planet Group

 ...POSITION TITLE: Quality Assurance Engineer SCOPE: The role provides Quality Engineering support in the execution of manufacturing and risk management deliverables associated with new and existing products to meet global medical device regulations. The role also... 

Management Recruiters Inc. – The Boston Group

Remote E-Commerce and/or Emerging Growth Law Partner Job at Management Recruiters Inc. – The Boston Group

 ...Seeking Remote E-Commerce and/or Emerging Growth Law Partner . Minimum 7 yrs. attorney experience is required. Some portable business required ($400K) for this partner level opportunity. Outstanding compensation and work/life autonomy. Be present and make... 

Pattern Promotions

Public Relations Associate Job at Pattern Promotions

Public Relations AssociateCompany: Pattern PromotionsLocation: Miami, FL Salary: $18.50 - 23.00 per hourJob Type: Full-TimeAbout UsAt Pattern Promotions, we are a dynamic and innovative promotional products company dedicated to delivering quality solutions for... 

Stantec

Senior Fire Protection Engineer Job at Stantec

 ...world's leading integrated design practice. Our architects, engineers, interior designers, consultants, sustainability specialists,...  ...Stantec. As a professional services firm we are seeking a Senior Fire Protection Engineer to join our growing North America Fire Protection...