Customer Support Specialist - Remote
____________________________________________________
Deliver exceptional service in life and health insurance. Be the go-to problem solver who helps customers thrive through smart solutions, fast responses, and expert advice. Advance your global career in insurance support while staying rooted at home. This opportunity allows you to make your mark in the wholesale industry, supporting customers worldwide through innovative tools and platforms—all without relocating. Be part of something impactful, future-focused, and growth-driven.
Job Description
As a Customer Service Associate , you’ll provide first-class assistance to clients, ensure smooth enrolling of clients and resolve concerns, and contribute to product improvements by collaborating closely with internal teams and customer feedback channels.
Your Daily Tasks
Act as the primary contact for clients needing support with their policy.
Assist clients through policy enrollment, ensuring smooth integration. Perform detailed analysis of client issues and collaborate with internal teams to develop and implement effective resolutions. Provide proactive recommendations and enhancements to boost client success and operational efficiency. Keep thorough records of client interactions, and resolutions to enhance the collective knowledge base for future recommendation. Collaborate with the product development team, channeling client feedback to influence future product features and functionalities tailored to client needs. Exciting Perks Await! Commission-based with unlimited incentivesAll-expensed travel incentives
Unlimited upskilling
Work from Home Arrangement Fixed weekends off&##128680; Now Hiring: Strategic Sourcing Specialist (Hybrid | Hershey, PA) &##128680; Are you a sourcing and procurement expert ready to lead impactful initiatives? Were seeking a Strategic Sourcing Specialist for a hybrid opportunity based in Hershey, PA with...
...NetSuite Technical Consultant The NetSuite Technical Consultant is responsible for designing, developing, and implementing technical solutions within the NetSuite ERP platform to meet client-specific business requirements. This role involves working closely with clients...
...Lead Electrical Division Residential Electrical Project Manager Are you an experienced Residential Electrical Project Manager ready to lead and grow a dynamic electrical division focused on high-end custom home projects? Do you take pride in delivering projects on...
Have a predictable daily home time work schedule. Drive the same out-and-back dedicated route and work with the same customers every day. Haul automotive parts in dry van trailers with newer trucks. Haul no-touch, mostly drop-and-hook freight. Work with onsite...
...Corporate Strategy, the Senior Director of Group Strategy and Business Development is a key role that will drive, facilitate and enable Pearson's Corporate strategy as well as strategic business partnerships. The role will support the business strategy leads, SME's, PEM...