Customer Service (REMOTE) Job at Path Arc, Ontario, CA

enZSbElabnc0ekhOZmNqY295bU1mNERr
  • Path Arc
  • Ontario, CA

Job Description

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties and Responsibilities

  • Excellent customer care and focus; ability to assess customers needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  • Answer and manage incoming calls, emails, chats, and Voicemails
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team target goals
  • Record, organize and file customer interactions and account changes
  • Able to up-sell if needed
  • Able to schedule call back and appoints to resolve customer needs

Customer Service Job Requirements and Qualifications

  • Previous experience in customer support, client services, sales, or a related field
  • Excellent at communicating over the phone and other communication platforms
  • Basic computer skills and experience
  • Ability to multitask
  • Excellent time management and prioritization skills
  • Ability to listen actively, relay information, and answer questions and/or concerns.
  • Customer-focused for positive customer experience and resolution

Benefits

  • Health Insurance (Dental and Vision included)
  • Excellent Retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Entirely Remote/Work From Home Only
  • Student Loan Assistance Programs

Job Tags

Remote job, Full time, Work from home, Flexible hours,

Similar Jobs

University Health

Nurse Practitoner PRN Job at University Health

 ...variety of settings ranging from ambulatory to inpatient. Participates in the care of well, acutely ill and chronically ill patients EDUCATION A Registered Professional Nurse who is prepared for advanced nursing practice by virtue of knowledge and skills obtained throug

Hyman Brothers Auto Group

Automotive Sales- Hyman Bros. Automobiles Pre Owned Job at Hyman Brothers Auto Group

 ...competently. See our website @ Sell from a used car inventory of over 700 low mileage, fully reconditioned cars. Hyman Bros. has 8 Dealership locations in the Richmond, VA area. We offer Full Health, Dental, Vision, 401K, Paid vacation. This location is closed Sundays.... 

LC GROUP

Remote Customer Experience Representative Job at LC GROUP

 ...detail-oriented Customer Experience Representative to support our clients through...  ...communication skills Ability to work independently from home Basic computer and typing skills...  ...questions through phone, email, or chat Provide clear information about... 

Everglades Equipment Group

Accounting Manager Job at Everglades Equipment Group

Department: Accounting Reports To: Chief Financial Officer (CFO) Supervises: Accounts Payable, Accounts Receivable, Payroll, Accounting Staff Position Overview The Accounting Manager is responsible for overseeing the daily accounting operations of the dealership in accordance...

Lensa

Front Office Assistant (Entry Level) Job at Lensa

 ...redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Medical Office Specialist Join a Leading Healthcare Team! Location: Overland Park, KS Pay: $20$21/hr Schedule: Full-time, MondayFriday...