Call Center Manager Job at John C. Flood, Alexandria, VA

eS9wb0lwcjE0akREZWM3Zm95R05jSWZnV3c9PQ==
  • John C. Flood
  • Alexandria, VA

Job Description

Customer Service Manager – Home Services at John C. Flood

📍 Alexandria, VA | 💼 Full-time | 🛠 HVAC / Plumbing / Electrical'

We’re looking for a confident, call-converting, people-developing leader to take charge of our customer service and dispatch operations.

If you're the type who:

  • Coaches reps to book the call, not just answer it
  • Knows how to pair the right tech with the right job
  • Can build processes, train people, and inspire performance
  • Thinks in systems, but leads with heart...

This role gives you the keys.

You’ll own:

  • Team coaching + performance reviews
  • Script + dispatch optimization
  • Scheduling + staffing to match seasonal demand
  • Hands-on process development using tools like Google Workspace and ServiceTitan

🔧 Experience in home services is a plus.

💻 ServiceTitan skills = bonus points.

Job Tags

Full time, Seasonal work,

Similar Jobs

Jersey City Free Public Library

Library Assistant - Part Time (Heights) Job at Jersey City Free Public Library

 ...SUMMARY: This summary outlines the general benefits available to library employees, designed to support their health, financial security...  ...EXPECTATION: $21.98 / hour The Jersey City Free Public Library is looking for a part-time Library Assistant to help staff... 

SoTalent

Software Engineer Job at SoTalent

&##128640; Senior Software Engineer Defense & Mission Systems | C#, .NET | U.S. Remote or On-Site (MO) Are you a seasoned software engineer driven by purpose and ready to shape the future of national defense systems? Join a cutting-edge mission systems team supporting...

Dignity Health

Phlebotomist Job at Dignity Health

 ...customer service and time management skills+ American Heart Association BLS Provider certification within 90 days**Preferred**+ Phlebotomy certificate+ 3 months phlebotomy in an acute care facility*Please be advised that this location requires quarterly American... 

Venture Smarter

Full-Time General Virtual Assistant Job at Venture Smarter

**Company:** Venture Smarter**Location:** Work From Home (Remote)**Salary:** $1,500 $2,000 USD/month (depending on experience)#### *...  ...organizational and time-management abilities * Proficiency in Google Workspace (Docs, Sheets, Drive) and task management tools *... 

Valiant Enterprises Inc

Marketing Assistant | Entry Level Job at Valiant Enterprises Inc

 ...We are looking for motivated individuals eager to take the first step in a career in sales and marketing as an Entry-Level Marketing Assistant. As part of a high-energy team, you'll represent our brand in retail environments, contribute to new account acquisition, and...