Job Description

Find your next chapter at Ashley

Shift: 2nd Shift, Monday–Thursday, 1:00 PM–11:30 PM

You clock in as the second shift comes alive. Conveyors hum, robots take their positions, and your team gathers for a quick stand-up. You align priorities, scan KPIs for the automated lines, and head to the floor to put hands on the machines. When a change order triggers an unexpected behavior on a PLC-controlled cell, you dive in—trace the root cause, collaborate with IT, and validate the fix. By night’s end, code enhancements are queued for UAT, SOPs are updated, and your specialists are clear on tomorrow’s plan.

About Ashley

We’re the world’s largest home furnishings manufacturer, powered by a culture that rejects the status quo. We persevere, innovate, and never stop improving—because an exceptional customer experience is non‑negotiable. Growth is in our DNA, and when you join Ashley, you learn from the best.

Role Overview

As the Automation Supervisor, you provide operational and systems leadership for manufacturing automation, ensuring autonomous machinery meets business needs while advancing standardization and continuous improvement. You also lead and develop Automation Specialists across locations.

What you’ll take on

• Own day-to-day performance of automated machinery—partnering with management to ensure throughput, safety, cost, and quality goals are met.
• Physically interact with automation/robotics to verify proper operation and recover faults.
• Troubleshoot systemic and operational issues resulting from change orders and enhancements; identify root causes and collaborate with IT to resolve.
• Work with distribution and fulfillment leadership to define and track KPIs for automated processes.
• Champion CI initiatives that raise productivity and safety while reducing cost and waste across operations.
• Develop and maintain departmental SOPs; coordinate training and communicate updates.
• Partner with distribution center training teams to create, update, and deploy materials; audit completion via the established training validation system.
• Extract and analyze system data to surface issues or necessary enhancements; craft recommendations and implementation plans.
• Coordinate with internal and external test resources to validate new code; recommend modifications to ensure successful launches.
• Lead User Acceptance Testing (UAT), log defects, and provide clear feedback to stakeholders.
• Make and/or recommend employment decisions (hiring, improvement plans, transfers, promotions, corrective actions, terminations, pay adjustments).
• Direct, coordinate, and audit team workflows to ensure SOP adherence and goal attainment.
• Coach and mentor employees; conduct performance reviews and guide skill development.
• Maintain accurate timekeeping and absentee records; manage resources (equipment, facilities, people, methods, materials) for optimal output.
• Communicate goals, progress, and opportunities via weekly team huddles and regular 1:1s; foster growth through coaching, training, and company learning.
• Model Ashley’s Core and Growth Values in every decision and interaction.

What you bring

• Associate’s degree in PLC Programming, Automation/Robotics, or related field; or 5+ years of relevant experience.
• 4+ years of leadership experience.
• 5+ years in PLC programming or automation design/assembly.
• 5+ years of automation maintenance experience in a manufacturing setting.
• Expertise with modern PLCs; ability to read and interpret blueprints and electrical schematics.
• Experience with 2D and 3D software; familiarity with document management systems.
• Strong electrical/mechanical aptitude and solid math skills.
• Hands-on ability to fabricate parts or assemble machines with hand tools.
• Proficient with precision measurement tools (micrometers, calipers, dial indicators, etc.); capable of English and Metric measurements.
• Comfort reading 2D/3D mechanical drawings and translating specs into outcomes.
• Team-first communicator who thrives in a fast-paced, multitasking environment with high attention to detail.
• Excellent written and verbal communication; strong time management and organizational skills.
• Ability to work independently and collaboratively; analytical, confidential, and solutions-focused.
• Proficiency with Microsoft Office and internet tools.
• Professional presence with customers and coworkers; enthusiastic, respectful, and empathetic—even in challenging employee/vendor/customer situations.

Proficiencies

• Continuous Improvement
• CNC Programming
• Troubleshooting Industrial Automation Equipment
• PLC Programming Experience
• Troubleshooting CNC Machines

Benefits

• Health, Dental, Vision, Employee Assistance Program
• Paid Vacation, Holidays, and Your Birthday Off
• Generous Employee Discount on home furnishings
• Professional Development Opportunities
• Ashley Wellness Centers (location specific) and Medical Tourism
• Telehealth
• 401(k) and Profit Sharing
• Life Insurance

Our values

• Honesty & Integrity
• Passion, Drive, Discipline
• Continuous Improvement/Operational Excellence
• Dirty Fingernail
• Growth Focused

Explore our impact in the community and environment: Corporate Social Responsibility

Compliance

We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only.

This job description does not constitute a written or implied contract of employment. The company reserves the right to revise or change job duties and responsibilities as the need arises. We are an Equal Employment Opportunity Employer.

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